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Are you accepting new patients?
Yes, we are accepting new patients at this time, both children and adults.
How far out are you booking?
Availability will always change a little, but the average for a new patient appointment is 1-2 weeks. If you have an extenuating circumstance, please let us know when you turn in your paperwork.
Are you a free clinic?
No we are not. We do accept patients without insurance, and offer a sliding fee scale program that patients can apply for to see if they qualify for a discount. There are nominal fees at each level of the slide.
Are you a walk-in clinic?
No we are not a walk in clinic, an appointment is required.
Do I have to be a medical patient to use dental or counseling programs?
No, you don’t. While we encourage all patients to think about making Nasson Health Care their medical home, you may join for just one type of service.
Frequently Asked Questions...
Do you take Maine Care for dental services?
Maine Care will cover dental services for children. Maine Care will only cover limited dental services for adults. When a dental service is not covered by Maine Care, patients are encouraged to apply for our sliding fee scale to see if they are eligible for a discount.
Are you in-network for my insurance?
New patients are encouraged to contact their health insurance company before their first visit to see if we are listed in your network. We will be happy to bill any insurance on a patient’s behalf, however patients will be responsible for out of pocket costs after insurance pays
How much will I have to pay at my first visit?
If you have health insurance and have a co-pay, your co-pay is expected at the time of the visit. In some cases we may need to bill your insurance first, and send you a bill later. For patients applying for the slide, the minimum slide fees are expected at the first visit ($10 Medical/$20 Dental). Once your paperwork has been processed we will send a bill for the difference. (if any)
How can I have my medical records sent to you?
Please complete the records release form in the new patient packet and we will request your records from your old medical provider for you.
How can I apply for the sliding fee scale program?
To apply for the slide, please submit a sliding fee scale application plus proof of household income for the past 3 months.
What happens if I need medical advise after hours?
Nasson Health Care utilizes an after-hours-nurse triage service that can help you with many of the issues you may want to call about. The service can also contact an on-call provider if necessary.
If you have a medical emergency,
Need A Ride?
As a patient of Nasson Health Care (Nasson), you have access to several transportation services that operate in York County and its surrounding communities. These services are available to help you get to your non-emergency medical appointments.
Local Bus Service:
Nasson's main site (Downtown Springvale) is located at the northern end of the Sanford Transit bus route, which offers daily service in Sanford-Springvale.
Call 207 324-5762 x2932
If you are a MaineCare Member transportation can be provided to medical appointments through LogistiCare.
To Other NHC Sites:
Nasson’s other sites—in Biddeford, North Berwick, and Maine Behavioral Healthcare in Springvale—are also accessible by arranging for transportation through the York County Community Action Transportation Program.
Call 207 324-5762 x2932
For More Information:
If you would like more information about available transportation options, or assistance with transportation scheduling or planning:
Leanne Kelly, Case Manager